Customer Reviews

Just a few of the testimonials and reviews we’ve collected from happy customers over the years.

We used Hitchens for our move from the Blue Mountains to the Central Coast. It was our first move in 27 years and we were apprehensive as most of the furniture were antiques – large heavy pieces and fragile pieces.

Hitchens was excellent – they arrived promptly for the quote, advised us of the best way to safely transport the furniture and quickly replied to all emails & phone calls.

On the removal day, they arrived at the specified time and we found Stephen & his crew to be outstanding – they were very knowledgeable, experienced and careful with the furniture.

We recommend Hitchens unreservedly and we wouldn’t hesitate to use them again.

Stephen & Ann D, Katoomba

Your firm is 100% in all aspects on our removal from Penrith to Melbourne. Best wishes.Desmond Robbie

Just a short note to thank everybody at Hichens for all your assistance. The move went very smoothly and everybody involved was really great, the boys did a fantastic job.


The effort and professionalism which Steve and his team carried throughout our move from Wentworth Falls to Tumbarumba was of the highest standard.

We are sincerely grateful to each and every member who assisted us over the four days.  The guys provided excellent care and attention to our needs and household items and were friendly and hard working at every stage of our move.

I would highly recommend and personally request to have Steve and his team at Hitchens Removalists in future.  It was a flawless and enjoyable experience.

Wesley Foster

I would just like to say thank you to you and the men who did our removal. After being in the same home for over 21 years we had no idea where to start.

From the moment you came and did a walk through to give us a quote you explained the procedure and gave some really sound advice.

The men on the day worked very hard in what was one of our hottest days this year. I must say I was a little concern being on an hourly rate that this could blow out to a substantial cost, but it didn’t! The men worked quickly and efficiently with no breakages, scratches or any damages whatsoever.

Please pass on our thanks to the boys and the owner for a job well done!


I’m just writing to say how happy I was with the service I received on Saturday. The 3 guys did your company proud and I will be recommending your company to everyone I can.

Nothing was too much trouble for the boys and they made the move for my elderly mother, who was freaking out about moving. less stressful. Once again thank you guys for me they were great.

Paul Rowe, Merrylands

Steve and his team were FANTASTIC today – couldn’t ask for more.


I’d like to pass on some positive feedback after having Hitchens Removalists assist us in moving house over the weekend. We booked 2 men and 1 truck and were extremely pleased with the service provided.

The removalists were fast, efficient, friendly and careful with everything they moved. Despite the weather being horrible, they made every effort to ensure our furniture was not damaged in the rain. Considering our furniture is quite heavy (wood furniture, big lounges etc) they did a fantastic job and had everything done within 4 ½ hours.

I’m not sure of the removalists’ names, but I would really like to acknowledge their service. I’ll be recommending Hitchens to others because of our experience with these guys.

Amy, Emu Plains

We would like to express our delight in the way our move was handled by your team Steve, Adam & Brendon today.

They did your company proud with polite, punctual and courteous service on the occasions of pickup and delivery and we would recommend your firm to anyone. Thank you for helping us have a stress free move.

Helen & Doug Summers.

I can’t speak highly enough of the service received from everyone from the office staff organising the move and the rental truck to Steve and his team this morning.

Sincere thanks to your team for making moving as painless as possible.


Just a quick email to say THANK YOU to you and the team for helping me with my move from Penrith to Grafton.

The move was very successful despite the very poor weather. I particularly wanted to thank Steve and his team for the pick up in Penrith, the weather was especially…….well…….it was ridiculous!! and the guys did a really great job in the poor conditions.


Thank you so much, Kelly, for today. The guys were great and really got stuck into it. I couldn’t be happier with your professional attitude. I will pass the word around & definitely use you again in the future.

Greg Haddow

Could you please pass on to management that the men that helped me move were absolutely fantastic and helpful and could not ask for better.

I would recommend the company to anyone I know who is moving. I have moved 13 times in 14 years and wished we had used your company all the time

Tanya and Rhiannon

Just a short note to thank you and all the boys for the efficient and friendly way in which the job was carried out last Thursday for us. Everything went to plan and without any breakages etc.

Ross and Marilyn Cole

Just wanting to let you know the move went well and we were very happy with the guys who did the job, they were professional, fast and courteous. When I move again … ” hopefully it won’t be for a while lol ” I will use your company again.


Just wanted to take the opportunity to say that the removalists were excellent, they did an amazing job. I will definitely recommend your company to anyone who is in need of a removalist. Would you please thank the guys again from us.


More reviews of Hitchens Self Storage and Removals can be found on our Google & Facebook pages.